Reformer Pilates FAQ

Pilates is for everyone – from beginners to seasoned athletes. Classes are tailored to fit individual needs and fitness levels.

Coco is beginner-friendly, and we recommend starting with our Foundation class. You'll get a feel for the Reformer, learn safety tips, and work on your form.

A reformer is a versatile apparatus that enhances movement using resistance (springs) a moving carriage, a foot bar and pulleys for hands and feet to facilitate precise and varied exercises. It enhances muscle strength, flexibility to correct imbalances and prevent injury.

At Coco we use the top of the line Balanced Body Studio reformers. This luxury reformer combines craftsmanship and design innovation and is widely regarded as the best in the industry. 

A typical 50-minute class includes:

• Warm-up for spine and body alignment

• Targeted exercises for legs, abs, back, arms, and chest

• Core strengthening throughout

• Comfortable clothing you can move freely in

• Grip socks (required; FREE with purchase of trial series and also available for purchase)

• Tied-back hair and minimal jewelry

Certain conditions may require modifications:

• Recent injuries: consult your doctor before attending

• Osteoporosis: avoid excessive spinal flexion or twisting

• Chronic pain or arthritis: consider private sessions for tailored guidance

To cancel a class, log in to your account on the Coco website or app and follow these steps:

1. Go to Reservations

2. Find the class you’d like to cancel

3. Click Cancel and follow the prompts

Please note:
If you cancel more than 12 hours before the class, the credit will be returned to your account.
If you cancel within 12 hours, the credit will be forfeited.

Cancellations must be made through your account – no need to email us.

Log in to your Coco account on the website or app.

Go to Reservations, find your class, and click Cancel. Follow the prompts to complete the cancellation.

Important:
If you cancel within 12 hours of class, the credit will not be refunded.

All cancellations must be made through your account – email requests can’t be processed

We get it – sometimes you need a break. Just email us at hello@cocoreformer.com at least 1–2 weeks in advance, and we’ll take care of the rest.

Please email us at hello@cocoreformer.com at least a week in advance, and we’ll take care of it for you.

No. Complimentary credits, promotional credits, and bring-a-friend credits issued as part of membership benefits, promotions, events, studio anniversaries, or special member perks are available exclusively to active members and will expire upon membership cancellation.

Standard purchased class credits will continue to follow their original expiry terms unless otherwise stated.

The door locks 5 minutes after the class begins. Late arrivals beyond the grace period will not be permitted.

There is plenty of free street parking. Please observe parking signs.

Yes! Book a 50-minute private reformer class for up to 15 guests for a flat rate of $450. Want to stay and celebrate? Add a 60–90 minute reception in our lounge with kitchen access, hosting, and cleanup for $200.

Looking for a larger group experience? Our ReforMAT option accommodates up to 28 guests (14 reformers + 14 mats) for $650. You can also add an optional 60–90 minute social afterward for $250.

Request your event:hello@cocoreformer.com